This section shall be construed as the Privacy Policy of IntrCity with respect to handling and dealing of personal information or sensitive information of its passengers. This policy complies with applicable data protection laws, including the Information Technology Act, 2000. By visiting the Portal or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Portal.

By using the Portals, you agree and consent to IntrCity to collect and store your personal data and information such as name, gender, age, address, location, e-mail addresses, landline and mobile phone numbers, dietary preferences, purchase history, transactional history etc. for the purpose of providing better services and targeted advertisement or for the provision of any lawful purpose connected with the functions or activities of Portals. We may also share your personal data with any third party, agents, affiliates etc. for provision and facilitation of the desired booking. If you object to your information being stored, transferred, used or processed by Portals or any third party, agents, affiliates etc. please do not use the Portals. IntrCity reserves the absolute right to not provide you with any services in case of your refusal to share your personal information. All passwords are stored in an encrypted form.

If we transfer your personal information to third parties for purposes stated under this Privacy Policy, we will use best endeavors to put in place appropriate controls and safeguards to ensure that your personal information is kept accurate, adequately protected and processed only for specified and reasonable purposes in a manner that is fair, transparent and has a lawful basis and is stored for no longer than is absolutely necessary. We are committed to protecting your personal information in our custody. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your personal information in line with our policies.

We reserve the right to revise the Privacy Policy from time to time to suit various legal, tax, business and customer requirements. If we make any significant changes to our privacy policies and procedures, we will endeavor to intimate you of such changes by prominently displaying the same on the website.

Further, changes to this Privacy Policy are effective when they are posted on the Portals. Your continued use of the website after we make any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

When you grant permission to access your contacts list, we allow you to conveniently add passengers phone number directly from your phone's contact list. The contact information accessed from your device will be used exclusively for sending journey-related updates and will be securely stored on IntrCity's server. Your contacts are never shared or used for purposes beyond providing the intended functionality. You can revoke this permission at any time through your device settings.

You may contact us in order to correct any incorrect, inaccurate or deficient personal data or information collected by us in order to correct the same.

If you wish to withdraw your consent given to IntrCity to collect and store your personal data, you may write to us at [email protected] with respect to the same.

If you have any concerns or grievances with respect to your personal information please contact the Grievance Officer namely Mr. Shahzeb Laeeq at [email protected], Address: Amco Tower, Ground Floor, Plot No A-5,6&7, Sector 9, Noida, Uttar Pradesh 201301.